SHIPPING & RETURN

All the orders will be shipped within 2 working days from when we receive the payment or when it will be cleared.


BUYLUXITALIA.COM ships in all over the world with the following couriers: UPS, Poste italiane, SDA-EMS, depending on the country of destination.

In the price there are included additional custom taxes and fees,

BUYLUXITALIA.COM isn't responsible for any delays due to customs inspections and clearance, or major forces that are beyond BUYLUXITALIA.COM control.

Once we have prepared the package you will receive a CONFIRMATION mail in which you can find the tracking number and the courier that has been used, so you could track online the status of the shipment.

For THE SHIPPING ADDRESS keep in mind the beneath conditions: if you have paid with Pay-pal we are forced to ship the package at the address that you had on your account during the payment.

The customer is obligated to provide a VALID PHONE NUMBER, which we will provide to our courier in case of any problem during the delivery. In the absence of a valid phone number your order may be delayed or remain pending until we receive the necessary information for the shipping.

If for any reason you are not satisfied from your purchase, you have the right for a return and your money refund.

You can send back the product within 14 days since you received it.

Instructions for the return

Make sure that the products are at the same condition as you received them.

Every single product must have all the tags, dust bag and the original box that they had the time you received them. The original box is considered part of the product itself, and must not have been in any ways damaged or modified or not even used as a single outer packaging.

Send us an email at : info@buyluxitalia.com , with your order number as reference requiring the return for one or more products.

Await a confirmation mail, in which we will send you all the information for the shipment.

Prepare the package and make sure that the box has the characteristics of robustness suitable for shipping.

 

The returning costs are at your expense.

We remind you that you should ship the package only from the country which you have place the order.

 

Times of refund :

The refund will be done once we receive the package and once we have controller the products.

Credito card: PayPal will do the refund within 7 working days since your receive our confirmation mail. The necessary time to display the refund it depends from the institution that issued the card. You can check the refund into your account online or by contacting the institution that issued your credit card.

PayPal: the refund will be visible within 24/48 hours from when you will receive our confirmation mail.

Wish you all the best,

Daniele

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